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Edmonton, AB  T6E 6A7

AFRRCs

Approved Technical Administrator of AFRRCS First Responder Communication Systems

WCI and Fleet Services specialize in the supply, installation and repair of Alberta First Responder Radio Communication Systems- (AFRRCS) permitted radios in Edmonton and surrounding communities.


WCI is a proud provider of AFRRCS-permitted radios. AFRRCS is a two-way radio network supporting First Responders in Alberta and is the province's First Responder radio solution. WCI is dedicated to providing, installing and repairing the permitted radio systems for First Responders in municipal, provincial and First Nations agencies across Alberta.

Learn more about our AFRRCS products and services.

Alberta's Largest Selection of AFRRCS-Approved Radio Products

The Alberta First Responders Radio Communications System (AFRRCS) is a two-way radio network for first responders in municipal, provincial and First Nations agencies across the province. 


WCI specializes in the supply and installation of Alberta First Responder Radio Communications Systems – (AFRRCS) permitted radios in Edmonton and surrounding communities across Alberta.

WCI is a proud provider of AFRRCS permitted radios, including Harris, Tait, KENWOOD Viking®. We can help you determine which AFRRCS radio is right for your agency and end users, taking into consideration advanced features, and ergonomics.

KENWOOD P25 Portables

VP900 Multi-Band Radio 

The VP900 portable radio offers smart visual and audio features that make first responder communications effortless, all while enhancing interoperability through Multi-Band operation.

VP6000 

Viking 6000 series portable radio is specifically designed for today’s public safety agencies. It offers advanced features and ergonomics to meet the first responder’s mission critical operational needs.

KENWOOD P25 Mobiles

Viking® VM900 

A dual-Band and multi-system radio, the VM900 is equipped with industry leading audio, color display, public safety ergonomics and advanced features including Over-the-Intranet programming (OTIP).

Viking® VM6000 

Offering uncompromised quality and performance with public safety ergonomics, the KENWOOD Viking® is the industry’s only mobile platform providing TrueVoice™ noise cancellation.

Viking® VM6000 Hand-Held Control Head(KCH-21)

This hand-held control is designed to work with the Viking VM6000 mobile radio.

Coverage Extenders

WCI will plan and install your signal booster for greater reliability and safety.

Vehicle Repeaters

  • Small and large building bi-directional amps
  • Distributed antenna systems
  • Harris repeaters

Let a WCI Technical Administrator Focus on AFRRCS For You

Our Technical Administrators are your representative to AFRRCS and have a thorough understanding of:

  • AFRRCS operational procedures — How to establish a support policy for your agency
  • AFRRCS architecture — What the P25 technology offers and where the P25 standard is evolving
  • Fleet mapping concepts — The AFRRCS implementation of fleet mapping and building your talk groups
  • Day-to-day fleet management — Managing your system with the AFRRCS applications
  • Cost saving - Programming your fleet remotely to keep your costs down using over the air rekeying (OTAR) and over the air programming (OTAP)

WCI Technical Administrators Will Save You Time

Our AFRRCS technical administrators are here to help you get up and running with quick turnaround time. They manage and monitor your AFRRCS in behalf of your fleet, allowing you to spend your time where it's most important. Their tasks include:

  • Programming radios
  • Fleet mapping talk groups and unique ID’s
  • Three maintain user AFRRCS database in the Unified Administration System (UAS)
    • Adding/deleting users in your fleet
    • Adding/deleting talk groups as identified in the fleet mapping
  • Monitoring your agency performance at a system level
  • Troubleshooting system problems and coordinating trouble calls to the AFRRCS operations team (OMS) as required
  • Access AFRRCS metrics on behalf of your agency to ensure your system is running properly
  • Configure and manage dispatch consoles and voice loggers

Work with AFRRCS Agency-Trusted Technicians

Agency-trusted technicians assist you by:

  • Programming radios after deployment
  • Receiving and implementing security keys from the agency crypto officer
  • Key loading to radios, logging recorders and consoles
  • Radio installation and repairs
  • Radio inventory management
  • Agency end user training
  • Console install, programming, updating and database management
  • Configure and manage voice logger systems
  • Configure and manage telephone systems
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