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Edmonton, AB T6E 6A7
Approved Technical Administrator of AFRRCS First Responder Communication Systems
WCI Fleet Service is a proud provider of AFRRCS permitted equipment. AFRRCS is a two-way radio network supporting First Responders and is the province’s First Responder radio solution.
The transition to AFRRCS can be a significant undertaking, but we are here to help. To date, WCI has assisted over a dozen agencies with their transition to AFRRCS. Our experienced Project Managers and Technical Administrators will guide you through the process, step by step.
AFRRCS Dispatch Centre Support
WCI has installed, commissioned and continues to provide ongoing technical support to over half a dozen AFRRCS Dispatch Centers. Support can include representing the agencies to AFRRCS, reporting trouble calls to AFRRCS when dispatch is affected. WCI provides on going user training for each of the dispatch centers.
AFRRCs Radio Transition
WCI acts as the AFRRCS Technical Administrator for over a dozen agencies. In addition to Technical Administrator, WCI acts as the Crypto officer for these agencies as well.
All WCI technicians possess a level 3 security clearance from Edmonton Police Service and/or level 3 security clearance from the RCMP.
Learn more about our AFRRCS products and services.
Alberta's Largest Selection of AFRRCS-Approved Radio Products
The Alberta First Responders Radio Communications System (AFRRCS) is a two-way radio network for first responders in municipal, provincial and First Nations agencies across the province.
WCI specializes in the supply and installation of Alberta First Responder Radio Communications Systems – (AFRRCS) permitted radios in Edmonton and surrounding communities across Alberta.
WCI is a proud provider of AFRRCS permitted radios, including Harris, Tait, KENWOOD Viking®. We can help you determine which AFRRCS radio is right for your agency and end users, taking into consideration advanced features, and ergonomics.
HARRIS
Meet the XG and XL Family
The Harris XG and XL family of radios delivers clear, reliable and secure communication with proven interoperability. Simple to operate, the XG and XL series allows users to focus on the situation, rather than radio operations.
HARRIS AFRRCS PORTABLES
XL-200P Multiband Portable Radio
Designed with input from public safety professionals, the Harris XL-200P is the only ruggedized portable that delivers leading-edge connectivity across broadband and 700/800 MHz, VHF and UHF-H bands. The XL-200P features a 1.5 watt dual-speaker for crystal clear audio, plus front and top LCD displays--all packaged in a slim, ergonomically-contoured shape.
XL-185P Single-Band Portable Radio
Compact and ergonomic, the XL-185P’s controls are shaped for fast, easy, gloved-hand operation. A color-coded display and easy-access A-B-C-D switching allow fast identification and switching to priority talk groups.
XG-75P Two Way Portable Radio
The XG-75P is a single-band radio operating in the VHF, UHF-L, and 700/800 MHz frequency bands. Delivering multiple features and options, this portable is easily customized to meet users' needs. Rugged, immersible (option), and UL certified for C1D1 HAZLOC use (option), the XG-75P is the ideal solution for customers who operate their radios in the toughest conditions.
XL-25P Two Way Portable Radio
When communication and performance matter, the XG-25P meets the challenge. Armed with Bluetooth® functionality and ready for operation in the narrowband frequencies, the XG-25P is the best in radio value, for a P25 Phase 2 solution.
HARRIS AFRRCS MOBILES
XG-100M UNITY
The Unity® XG-100M full-spectrum radio is the only mobile on the market that operates on both P25 digital and conventional analog on VHF, UHF-L, UHF-H and 700/800 MHz bands. Coupled with a low-band amplifier, this radio can also operate from 30 - 50 MHz. With its 16-bit touchscreen control head, it supports both AES and DES encryption and is P25 Phase 2 capable.
XG-75M Multimode Mobile
A workhorse for Public Safety users and other agencies around the world, the XG-75M radio is a multimode mobile that delivers end-to-end encrypted digital voice and data communications, and is P25 Phase 2 capable.
XG-25M
The XG-25M is the most economical solution for those seeking the best in radio value. Armed with Bluetooth® capability and ready for operation in the narrowband frequencies, XG-25M meets the challenge without sacrificing the functionality expected from a Harris radio in the XG family. It is a Project 25 (P25) Phase 2 capable radio.
KENWOOD AFFRCS Portables
VP900 Multi-Band Radio
The VP900 portable radio offers smart visual and audio features that make first responder communications effortless, all while enhancing interoperability through Multi-Band operation.
VP6000
Viking 6000 series portable radio is specifically designed for today’s public safety agencies. It offers advanced features and ergonomics to meet the first responder’s mission critical operational needs.
KENWOOD AFFRCS Mobiles
Viking® VM900
A dual-Band and multi-system radio, the VM900 is equipped with industry leading audio, color display, public safety ergonomics and advanced features including Over-the-Intranet programming (OTIP).
Viking® VM6000
Offering uncompromised quality and performance with public safety ergonomics, the KENWOOD Viking® is the industry’s only mobile platform providing TrueVoice™ noise cancellation.
Viking® VM6000 Hand-Held Control Head(KCH-21)
This hand-held control is designed to work with the Viking VM6000 mobile radio.
TAIT
P25 PORTABLE RADIOS
The Tait TP9400 series offer features such as Tait Tough durability, multiple operating modes, internal GPS, Man Down and Lone Worker functionality, and AES encryption capability, giving users complete confidence in their portable communications.
P25 MOBILE RADIOS
The Tait TM9400 is a high-performing, flexible and robust mobile radio that delivers high quality audio and intuitive operation. Multiple modes of operation include analog, P25 Phase 1 conventional, P25 Phase 1 trunked, and P25 Phase 2 Trunked.
Let a WCI Technical Administrator Focus on AFRRCS For You
Our Technical Administrators are your representative to AFRRCS and have a thorough understanding of:
- AFRRCS operational procedures — How to establish a support policy for your agency
- AFRRCS architecture — What the P25 technology offers and where the P25 standard is evolving
- Fleet mapping concepts — The AFRRCS implementation of fleet mapping and building your talk groups
- Day-to-day fleet management — Managing your system with the AFRRCS applications
- Cost saving - Programming your fleet remotely to keep your costs down using over the air rekeying (OTAR) and over the air programming (OTAP)
WCI Technical Administrators Will Save You Time
Our AFRRCS technical administrators are here to help you get up and running with quick turnaround time. They manage and monitor your AFRRCS in behalf of your fleet, allowing you to spend your time where it's most important. Their tasks include:
- Programming radios
- Fleet mapping talk groups and unique ID’s
- Three maintain user AFRRCS database in the Unified Administration System (UAS)
- Adding/deleting users in your fleet
- Adding/deleting talk groups as identified in the fleet mapping
- Monitoring your agency performance at a system level
- Troubleshooting system problems and coordinating trouble calls to the AFRRCS operations team (OMS) as required
- Access AFRRCS metrics on behalf of your agency to ensure your system is running properly
- Configure and manage dispatch consoles and voice loggers
Work with AFRRCS Agency-Trusted Technicians
Agency-trusted technicians assist you by:
- Programming radios after deployment
- Receiving and implementing security keys from the agency crypto officer
- Key loading to radios, logging recorders and consoles
- Radio installation and repairs
- Radio inventory management
- Agency end user training
- Console install, programming, updating and database management
- Configure and manage voice logger systems
- Configure and manage telephone systems
